Terms & Conditions
Welcome to Sartiyoon.com. This website is operated by Sartiyoon Crafts, referred to here as “sartiyoon.com.” Please review the following rules governing your use of the site, which constitute your agreement to these Terms and Conditions. By accessing or using sartiyoon.com, you accept these Terms and Conditions unconditionally. Sartiyoon.com reserves the right to update these Terms at any time without notice, so we recommend reviewing them periodically.
Use of This Site
1. Ownership and Operation
This website is owned by M/S Sartiyoon, referred to here as “we,” “us,” or “our.” By using our site or purchasing from us, you agree to be bound by the following Terms and Conditions, as well as any additional terms and policies linked within this document.
2. Updates to Terms and Conditions
These Terms may be updated periodically. Each order you place is subject to the latest version available on the website at the time of purchase.
About Us
- · Registered Office: Ahmed Shah Colony, PO Naudero, District Larkana, Sindh, Pakistan.
- · Customer Support: For assistance with orders, please contact us at +92-345-8334735 or via email at sartiyoon@gmail.com.
Terms of Service
By using this website, you agree to the following policies:
i. Return, Exchange, and Refund Policy
- No Return, No Refund: We operate a strict no-return, no-refund policy.
- Exchanges: If you receive an item that differs from your order, or if it is defective or damaged, we will offer an exchange or provide store credit of equal value.
- Return Process for Exchanges: All exchange items should be sent via courier to Sartiyoon, Ahmed Shah Colony, PO Naudero, District Larkana, Sindh.
- Timeframe for Exchanges: Exchanges are accepted within 7 days of the order date.
- Condition of Goods: Goods returned for exchange must be in a resaleable condition.
- Shipping Costs: You are responsible for shipping costs on returns for exchanges. Shipping fees are non-refundable, and any refund issued will have return shipping costs deducted.
ii. Shipping Policy
1. Domestic Shipping:
- We ship orders within Pakistan using reputable courier services, such as Leopards Courier and M&P.
- Orders are typically delivered within 3-5 business days to the address provided during checkout.
2. International Shipping:
Currently, we do not offer international shipping.
Order Processing and Cancellation
We reserve the right to decline or cancel orders for the following reasons:
- Out of Stock: The item ordered is no longer available.
- Shipping Restrictions: We are unable to ship goods to your location.
- Other Reasons: Any reason outside of our control.