Frequently Asked Questions

Answers to the questions people ask most about Sartiyoon, hand block printed Ajrak, stitched and unstitched dresses, sarees, shawls, palm leaf basketry, delivery, payment and returns. Can't find your question? Email hello@sartiyoon.com or message us on WhatsApp at +92 345 8334735.

Jump to: About Sartiyoon · Ajrak and Hand Block Printing · Stitched and Ready-to-Wear · Unstitched Suits and Fabric · Ajrak Sarees · Shawls, Chaadars and Scarves · Men and Kids · Accessories and Gifts · Palm Leaf Basketry · Care and Washing · Ordering and Payment · Shipping and Delivery · Returns, Exchanges and Refunds · Contact and Wholesale

About Sartiyoon

What is Sartiyoon?

Sartiyoon is a crafts brand from Naudero, Larkana District, Sindh, Pakistan. We sell hand block printed Ajrak clothing, sarees, shawls and accessories, hand embroidered pieces and handwoven palm leaf basketry, made with artisans in Sindh, many of them women. We sell online at sartiyoon.com and deliver across Pakistan and abroad.

Is Sartiyoon a genuine Pakistani brand?

Yes. Sartiyoon is based at Bandar Road Branch, Naudero, Larkana 77280, Sindh, Pakistan, and every order ships from there. You can reach us at hello@sartiyoon.com or on WhatsApp at +92 345 8334735. Read more about us and our artisans.

Are Sartiyoon products handmade?

Yes. Our Ajrak is hand block printed with carved wooden blocks, our embroidery is stitched by hand and our baskets are handwoven from date palm leaves. Small differences in colour, print placement and weave from piece to piece are a sign of handwork, not a defect.

Who makes Sartiyoon products?

Artisans in Sindh make our products. Block printers make our Ajrak, and our palm leaf baskets, roti dans and changairs are woven by rural Sindhi women. See Our Artisans and the Handloom Women Artisans collection.

Does Sartiyoon have a physical shop?

Sartiyoon sells online at sartiyoon.com, and all orders ship from Naudero, Larkana District, Sindh. If you would like to see pieces in person, message us on WhatsApp at +92 345 8334735 before you visit.

Ajrak and Hand Block Printing

What is Ajrak?

Ajrak is a traditional textile from Sindh, Pakistan, printed by hand with carved wooden blocks. It is known for deep indigo and crimson red with black and white geometric and floral motifs. Ajrak is worn as a shawl, dupatta, saree or dress, and is often given as a gift of respect in Sindhi culture.

What is hand block printing?

Hand block printing is a method where an artisan presses a carved wooden block dipped in dye onto fabric, one repeat at a time, by hand. Each colour and layer is printed separately, so the pattern has slight shifts and depth that machine printing does not have.

How can I tell real hand block printed Ajrak from a machine print?

Check the back of the fabric and the repeats. On hand block Ajrak, the dye usually soaks through to the back, the colour depth varies slightly, and motifs shift a little where blocks meet. Screen, roller and digital prints look perfectly even and sit on the surface. Our full guide: Hand block Ajrak vs print.

Is Sartiyoon Ajrak made with organic or natural dyes?

Many of our pieces are. When a product is dyed with organic or natural, plant-based dyes, its product page says so. If the page does not mention organic or natural dye, do not assume it. Message us and we will confirm before you order.

Does Ajrak colour bleed?

Yes, a little, in the first few washes. Natural and organic dyes can release some colour at first. Wash the piece separately in cold water with mild detergent, do not soak it, and keep it away from lighter clothes until the water runs clear.

Is Ajrak only for men?

No. Ajrak is worn by both men and women in Sindh. Men usually wear it as a shawl over the shoulder, and women wear it as dresses, dupattas, chaadars, sarees and skirts. Shop Ajrak for women or Ajrak for men.

What do Ajrak motif names like Badam, Anbi, Bel and Kakkar mean?

They are the names of traditional block designs. Badam is an almond shape, Anbi is a mango or paisley shape, Bel is a flowing vine and Butta is a floral spray. Chunri is a fine dotted pattern, and Kakkar and Taskeen are classic geometric Ajrak layouts. Our product titles use these names so you can find a design you like.

Do you sell block print that is not Ajrak?

Yes. Our Hand Block Print Dresses collection has hand block printed cotton two-piece and three-piece suits in floral, heart, daisy, lotus and Sanganeri leaf designs, beyond classic Ajrak.

Stitched and Ready-to-Wear

Where can I buy stitched block print dresses in Pakistan?

You can buy stitched hand block print and Ajrak dresses online from Sartiyoon, with delivery anywhere in Pakistan. Our Ajrak Stitched (Ready to Wear) collection includes boho patchwork maxis, Anarkalis, A-line midi dresses, a kurta and dupatta set, and frock and palazzo sets with sitara and gotta work.

How much does a stitched Ajrak dress cost?

Our stitched Ajrak dresses currently range from about Rs. 3,600 for an A-line midi dress to Rs. 8,400 for a frock and palazzo set with sitara and gotta work. Boho patchwork maxis and Anarkalis are around Rs. 6,800 to Rs. 7,200. Prices are in PKR, as of October 2026, and the product page shows the current price.

What sizes do stitched dresses come in?

Most stitched pieces come in small, medium and large. The size chart is the last image on each product page, so compare it with a garment that fits you well. Some sets, like our frock and palazzo, list exact measurements in inches in the description.

Can I get a stitched dress in a custom size?

Yes, for many designs. Message us on WhatsApp at +92 345 8334735 with your measurements before you place the order and we will confirm whether that piece can be made to your size. Custom-made pieces cannot be returned, so please double-check measurements.

How long does it take to make a stitched or made-to-order dress?

Some stitched pieces are made to order, and their product page says so. For example, our stitched Ajrak kurta and dupatta set dispatches within 7 working days of your order. Delivery time is added after dispatch.

Do you have Ajrak maxi skirts?

Yes. Our Ajrak skirts are hand block printed lawn maxi skirts, many with a tassel dori waist, in boho, patchwork and tiered styles. They currently cost about Rs. 4,320 to Rs. 6,500, including the 8.5-metre flare Ghumar tiered skirt.

Unstitched Suits and Fabric

What does unstitched mean?

Unstitched means you receive the printed fabric pieces, not a finished garment, so you can have it tailored to your own size and style. A two-piece is usually shirt fabric and dupatta, and a three-piece adds trouser fabric. Each product page lists exactly what is included.

How much is an unstitched Ajrak two-piece?

Our unstitched Ajrak and hand block print two-piece suits currently cost Rs. 3,600 to Rs. 4,050, and our cotton three-piece is Rs. 6,120 (PKR, as of October 2026). Browse Ajrak Design Dress (Unstitched) and Hand Block Print Dresses.

Should I choose lawn or cotton?

Choose lawn for hot weather: it is lighter, finer and more breathable. Cotton is a little heavier and more structured, which works for everyday wear and cooler months. Many of our two-pieces let you pick lawn or cotton on the product page.

Can I buy Ajrak fabric by the piece for a kurta or trousers?

Yes. Ajrak Shirts (Unstitched) are single kurta or shirt fabric pieces, usually 2.5 to 3 metres, from Rs. 2,000. Ajrak Bottom has stripe fabric for shalwar, pants and palazzo at Rs. 2,400, and plain lawn trouser fabric from Rs. 1,100.

Do you have winter Ajrak and block print suits?

Yes. Our Winter Collection brings together cotton and cotton-lawn two-piece suits, a cotton three-piece and Ajrak chaadars that suit cooler weather.

Ajrak Sarees

Where can I buy an Ajrak saree online?

You can buy hand block printed Ajrak sarees online from Sartiyoon, with delivery across Pakistan and international shipping. Our Ajrak saree collection has lawn, cotton and raw silk sarees, most dyed with organic dyes and many with a matching blouse piece.

How much does an Ajrak saree cost?

Our lawn and cotton Ajrak sarees currently cost Rs. 6,400, stripe cotton sarees with Paloo motifs are Rs. 7,500, and raw silk Ajrak sarees are Rs. 11,000 (PKR, as of October 2026).

How long is an Ajrak saree, and does it include a blouse?

Most of our sarees are 7 metres long and 42 to 44 inches wide (raw silk is 38 inches wide). Many include a matching blouse piece. Our stripe cotton sarees come with a separate 1-metre blouse piece, for 8 metres in total. Each product page states what is included.

Shawls, Chaadars and Scarves

How much is an Ajrak shawl or chaadar?

Our Ajrak chaadars and shawls currently start at Rs. 2,320. Multi-block designs cost around Rs. 3,520, and sitara-embellished pieces cost more (PKR, as of October 2026). See Ajrak Shawls and Chaadars.

What size is an Ajrak chaadar?

Our lawn chaadars are usually about 2.5 metres long and 42 to 44 inches wide, which is enough to wrap over the shoulders or wear as a large dupatta. Our men's single paat cotton Ajrak shawl is 92 by 34 inches. Check each product page for exact size.

Do you sell Ajrak scarves and stoles?

Yes. Our Ajrak scarves are hand block printed in lawn or cotton, many with organic dye, and currently cost Rs. 1,500 each.

Do you sell hand embroidered Sindhi chadars?

Yes. Our embroidery chadars are hand embroidered Sindhi chadars with thread and mirror work, currently Rs. 4,000 to Rs. 8,000. We also have hand embroidered dresses.

Men and Kids

Do you have Ajrak for men?

Yes. Our Ajrak for Men collection includes a natural-dyed cotton single paat Ajrak shawl at Rs. 3,600 and a hand block printed cotton Kashi Ajrak at Rs. 9,000. A traditional Ajrak shawl is a classic gift for men in Sindh.

Do you have clothes for children?

Yes. Our Mama’s Boy range has summer dresses for boys, currently Rs. 2,200. Stock is limited, so check the collection for available sizes.

Accessories and Gifts

What Ajrak accessories do you sell?

We sell hand block printed Ajrak scrunchies (Rs. 60 to Rs. 200), sets of 6 handmade Ajrak fabric buttons (from Rs. 60), Ajrak truck art tote bags (Rs. 1,000 to Rs. 1,250), a 100-inch Ajrak border trim and sea shell tassels. See all accessories.

What is a good Sindhi or Pakistani gift to send abroad?

An Ajrak shawl, an Ajrak saree or a handwoven palm leaf roti dan travels well and is clearly Sindhi. For a small gift, Ajrak scrunchies or a truck art tote bag work well. Add one of our satin gift boxes (Rs. 720) in maroon, golden or black.

Do you offer gift boxes?

Yes. You can add a satin gift box in maroon, golden or black to your order for Rs. 720.

Palm Leaf Basketry

What is a roti dan?

A roti dan is a lidded bread basket used in Pakistani and Sindhi homes to keep roti, naan and paratha warm. Ours are handwoven from natural date palm leaves by rural Sindhi women and cost Rs. 1,800 to Rs. 2,500. Shop Palm Leaf Basketry.

What is a changair?

A changair is a flat, round bread plate handwoven from palm leaves, used in Sindhi households to serve roti, naan, paratha, fruit or snacks, or hung as a wall piece. Ours are 10 or 11 inches across and currently cost Rs. 100 to Rs. 500.

Do you sell complete palm leaf dining sets?

Yes. Our handwoven palm leaf dining sets cost Rs. 8,255 and include a bread basket, 6 table mats, 6 changair plates and 6 tea coasters. The indigo set also includes a glass basket. We also sell a set of 3 palm leaf serving trays at Rs. 3,500.

How do I clean a palm leaf basket?

Wipe it with a dry or slightly damp cloth and let it air dry. Do not soak it, wash it under running water or put it in a dishwasher. Store it somewhere dry, away from moisture, so the weave stays firm.

Care and Washing

How do I wash an Ajrak dress or hand block printed fabric?

Hand wash it separately in cold water with a mild detergent, or dry clean it. Do not machine wash, soak, bleach or tumble dry. Dry it inside out in the shade to protect the natural dyes, and iron on low heat on the reverse side.

How do I care for pieces with sitara, gotta or mirror work?

Dry clean them if you can. If you hand wash, use cold water and mild detergent, do not wring or scrub the embellished areas, and dry flat in the shade. Iron on the reverse side on low heat, away from the sequins and lace.

Will hand block print fade?

Hand block printed fabric slowly softens and mellows with washing, which many people like. To keep colours strong, wash in cold water, dry in the shade rather than direct sun, and avoid harsh detergents and bleach.

Why does my product look slightly different from the photo?

Every piece is handmade, so colour, motif placement and texture vary slightly from one piece to the next. Photos are taken in natural light, and screens show colour differently. These variations are part of handmade work and do not count as defects.

Ordering and Payment

How do I place an order?

Choose your product, select a size or option if there is one, and add it to your cart. Then go to checkout, enter your contact and delivery details, pick a payment method and confirm. You will get an order confirmation with your order number.

Can I order without creating an account?

Yes. You can check out as a guest. An account is optional and lets you save addresses, see past orders and track order status.

What payment methods does Sartiyoon accept?

In Pakistan you can pay by cash on delivery (COD), bank transfer or debit/credit card. International orders are paid online in full at checkout. The options available to you appear at checkout.

Is cash on delivery available?

Yes, cash on delivery is available across Pakistan. COD orders to Azad Kashmir need an advance payment of PKR 600 to confirm the order. COD is not available for international orders, and customers whose COD parcel is returned may not be offered COD again.

Why isn’t my discount code working?

Check that the code is typed correctly and has not expired, that your cart meets the minimum order or other conditions, and that the code applies to the products in your cart. If it still fails, message us before you complete the order.

How do I know my order was placed?

You will receive an order confirmation by email (and sometimes SMS) with your order number, items, total and delivery details. If nothing arrives, check your spam folder, then contact us with the name and phone number used at checkout.

Shipping and Delivery

Does Sartiyoon deliver all over Pakistan?

Yes. We deliver to cities and towns across Pakistan, including Karachi, Lahore, Islamabad, Hyderabad and Larkana, by courier from Naudero, Sindh.

How long does delivery take in Pakistan?

We process orders in 2 to 3 business days, and delivery within Pakistan then takes 3 to 5 business days, so most orders arrive within about 5 to 8 business days. Made-to-order pieces, remote areas, public holidays and courier delays can add time.

How much is delivery?

Delivery within Pakistan is free on orders of Rs. 2,000 or more. Orders under Rs. 2,000 pay a flat Rs. 300, for both COD and prepaid orders. International shipping is calculated at checkout. Full details: Shipping, Delivery and COD Policy.

Do you ship internationally?

Yes. We ship worldwide, subject to courier availability, and checkout shows whether we deliver to your country. International delivery usually takes 10 to 20 business days after dispatch, depending on the destination and customs. The rate is calculated at checkout.

Will I pay customs duty on an international order?

Possibly. Customs duties, import taxes and fees charged by your country are paid by the customer and are not included in our prices or shipping charge. Customs checks can also delay delivery.

How can I track my order?

We send tracking details by email after dispatch, and sometimes by SMS. Use the tracking number on the courier’s website. If you cannot find it, check your spam folder or contact us at hello@sartiyoon.com or on WhatsApp at +92 345 8334735.

What if I entered the wrong address?

Contact us as soon as possible. If the order has not been dispatched, we will try to update the address. Once the courier has the parcel, we may not be able to change it, and if it comes back because of a wrong address, the customer pays to reship it.

What happens if I miss the courier?

Couriers usually make more than one delivery attempt. If delivery still fails, the parcel returns to us and we can reship it, with an extra delivery charge. Please keep your phone on and someone available at the address.

Returns, Exchanges and Refunds

What is Sartiyoon’s return policy?

You can request a return within 14 days of delivery. The item must be unused and unworn, with original tags and packaging, plus proof of purchase. Contact us for approval before sending anything back. Read the full Returns and Exchange Policy.

Can I exchange an item for a different size or colour?

Yes, within 14 days of delivery. Return the original item first. Once we approve the return, place a new order for the item you want. Normal delivery charges apply to the new order.

Who pays for return shipping?

The customer pays return shipping, at Rs. 300 for the first kg and Rs. 150 for the second kg on heavier parcels. Government taxes deducted on COD amounts and courier charges are not refundable.

Which items cannot be returned?

Custom-made or personalised pieces, special orders, sale items and gift cards cannot be returned. If an item from one of these groups arrives damaged, defective or wrong, contact us straight away and we will help.

How long do refunds take?

Once we receive and approve your return, refunds go to your original payment method within 10 business days. If 15 business days pass after approval with no refund, email hello@sartiyoon.com.

What if my order arrives damaged, wrong or incomplete?

Contact us straight away with your order number and clear photos or a video of the parcel, label and item. We will check it and arrange a replacement or refund where it applies. Please do not accept a parcel that looks tampered with.

Contact and Wholesale

How can I contact Sartiyoon?

Email hello@sartiyoon.com or message us on WhatsApp at +92 345 8334735. You can also reach us on Instagram and Facebook. Include your order number if you are asking about an existing order.

Do you offer wholesale or partner with boutiques?

Yes, we work with partners. Visit Become a Partner or email hello@sartiyoon.com with your business name, location and the products you are interested in.

Prices are in Pakistani rupees (PKR) and were correct in October 2026. The product page always shows the current price.